Frequently Asked Questions
Find answers to common questions about our knitwear, orders, delivery and customer support.
Mariam Knitwear offers men’s knitwear including crew neck jumpers, V-neck jumpers and knitted cardigans designed for everyday wear.
We recommend checking the product details and size information provided on each product page before placing your order.
If you need help choosing a size, please contact our support team and we will be happy to assist.
Material details are listed on each product page so you can review the specific composition and care information for each item.
Orders are usually processed within 1–3 working days. Delivery generally takes approximately 2–5 working days after processing.
All orders include free delivery.
Yes. Return requests should be submitted within 30 days of receiving your order.
Items should be unworn, unused and returned in their original condition.
Once a return has been reviewed and approved, refunds are arranged using the original payment method.
Please allow 3–7 working days for the refund to appear in your account.
Care instructions vary by product. Please follow the care information provided with your item to help maintain its appearance and feel.
If you need to update your order details, please contact us as soon as possible. We will assist where possible before the order has been dispatched.
You can contact us by email at help@mariamknitwear.shop or by phone on 0161 687 5126.