Delivery Policy
We aim to provide a simple and reliable delivery experience. This policy explains how we process, prepare and deliver your order.
Delivery Overview
At Mariam Knitwear, we provide free delivery on all orders. Our aim is to make ordering your favourite knitwear simple and convenient.
Once your order has been confirmed, our team will prepare your items and arrange delivery using a suitable delivery service.
Order Processing Time
Orders are usually processed within 1–3 working days after confirmation.
During busy periods, seasonal collections or promotional events, processing times may take slightly longer.
Delivery Time
After your order has been processed, delivery usually takes approximately 2–5 working days.
Delivery times may vary depending on courier schedules, seasonal demand and circumstances outside our control.
Free Delivery
All orders placed through Mariam Knitwear include free delivery. There are no additional delivery charges added during checkout.
Tracking Information
Where tracking information is available, it will be provided after your order has been dispatched.
Tracking updates may take some time to appear after the parcel has been collected by the delivery service.
Delivery Address
Customers are responsible for providing accurate delivery details when placing an order.
If an incorrect address is provided, please contact our team as soon as possible. We will do our best to assist before the order has been dispatched.
Delivery Delays
While we work to provide reliable delivery, occasional delays may occur due to courier schedules, weather conditions or other events outside our control.
If your order has not arrived within the expected timeframe, please contact our customer support team and we will assist with checking the delivery status.
Order Support
If you have any questions about your delivery, please contact our team with your order details.
Email: help@mariamknitwear.shop
Phone: 0161 687 5126